Sev 3 - 5099083 - Shifts service degraded access
» View Event Details | Created
Resolved
Service restored.
Posted:
Customer Products
Service Information
All Systems are Online
Event History
June 2023
SEV3 - 5092061 - Degraded performance on coop.co.uk & tenant sites
» View Event Details | Created
Resolved
Performance has been stable since the fix Contentful implemented earlier today. This issue is now resolved. No further updates.
Posted:
Downgraded to SEV 3 - Inc 5091803 - Imperva blocking Google bot traffic for shop.coop.co.uk
» View Event Details | Created
Resolved
No further action, this is resolved as best as it can be and will return to complete restoration in due course. Remains under watch status
Posted:
SEV3 - 5086058 - Food Ecommerce Service intermittent performance issues
» View Event Details | Created
Resolved
Good news! Service to the Online Shop (shop.coop.co.uk) has stabilised. Our 3rd party provider Naveo has increased resources which helped restore service. A complete analysis will be undertaken for the Post Incident Review. In the meantime this will remain in monitoring status. No further updates.
Posted:
Awareness - 572747/CP2388- - Shifts Maintenance
» View Event Details | Created
Resolved
Maintenance was completed successfully this afternoon with no issues reported. No further updates.
Posted:
CR 572827 - Naveo platform release impacting eCommerce service
» View Event Details | Created
Resolved
The planned release for the eCommerce service was completed successfully within the release window. Initial tests are showing all services as operational, service and support teams will continue to monitor the service throughout the day.
No further updates to be published.
Posted:
Awareness - 572747/CP2388- - Shifts Maintenance
» View Event Details | Created
Resolved
Please be aware that this deployment has been postponed. This will be re-scheduled and comms shared in advance. We apologise for any inconvenience caused.
Posted: