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CR 572827 - Naveo platform release impacting eCommerce service

» Published on Tue, 13 Jun 2023 13:06:00 +0000

  • Resolved

    The planned release for the eCommerce service was completed successfully within the release window. Initial tests are showing all services as operational, service and support teams will continue to monitor the service throughout the day.

    No further updates to be published.

    » Updated Mon, 19 Jun 2023 09:40:00 +0000
  • Scheduled

    REMINDER: The eCommerce service (shop.coop.co.uk) will be unavailable on Monday 19th June between 05:00 and 05:30. This is due to a planned platform release to be undertaken by our 3rd party suppliers Naveo. Customers will not be able access or utilise shop.coop.co.uk during this window, additionally the picker application will also be unavailable to store colleagues during this time.

    » Updated Fri, 16 Jun 2023 09:30:00 +0000
  • Scheduled

    The eCommerce service (shop.coop.co.uk) will be unavailable on Monday 19th June between 05:00 and 05:30. This is due to a planned platform release to be undertaken by our 3rd party suppliers Naveo.

    Customers will not be able access or utilise shop.coop.co.uk during this window, additionally the picker application will also be unavailable to store colleagues during this time.

    » Updated Tue, 13 Jun 2023 13:06:00 +0000

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