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Event History

July 2024

SEV 2 - Inc 5579827 - Offers currently unavailable on App and Website

» View Event Details | Created Fri, 19 Jul 2024 06:13:00 +0000

Resolved Systems continue to recover. All services within the Customer Products remit are functioning and stable with no further alerts being generated. There are other systems that may still be impacted but these are being managed outside of Customer Products. This remains in watch status. No further updates.
Posted: Fri, 19 Jul 2024 11:49:00 +0000

Awareness - CR: 579210 (CP:4844) New Shopfront roll out to 1% users: Wednesday, 17 July 2024

» View Event Details | Created Wed, 17 Jul 2024 10:00:00 +0000

Resolved complete
Posted: Mon, 09 Sep 2024 08:51:00 +0000

CP-4561 - Online Shop (shop.coop.co.uk) - 3rd Party Naveo Platform Release

» View Event Details | Created Thu, 18 Jul 2024 06:00:00 +0000

Resolved complete
Posted: Mon, 09 Sep 2024 08:52:00 +0000

SEV3 - 5568607 - Coop App crashing for some Android users

» View Event Details | Created Fri, 12 Jul 2024 09:15:00 +0000

Resolved To resolve the Coop App crashing issue, we obtained approval from Google Play Store and the hot fix release was deployed successfully on Saturday, 13th July. This has been monitored over the weekend. Any users still impacted by this should be advised to update the app to the latest version. No further updates.
Posted: Mon, 15 Jul 2024 08:46:00 +0000

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