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Event History

October 2024

Retrospective Sev 3 - 5703341 - Advance Bot Protection blocking traffic on multiple sites.

» View Event Details | Created Thu, 31 Oct 2024 14:13:00 +0000

Resolved An issue had been identified whereby our customers were being impacted by logging onto our websites, Co-op.co.uk, Insurance, Legal Services and Funeralcare. Imperva was engaged and have put in a fix thats currently being monitored due to an issue with their Advance Bot Protection system. Monitoring is now underway for the next 24 hours by both Imperva and by our teams to ensure service is running as expected. No further updates will be provided unless its necessary.
Posted: Thu, 31 Oct 2024 14:13:00 +0000

Sev3 - 5694197 - Member pricing displaying incorrect prices on shop.coop.co.uk

» View Event Details | Created Thu, 24 Oct 2024 09:56:00 +0000

Resolved A fix has been applied to resolve the issue impacting discrepancies in member pricing lines for Scottish stores. Member Pricing has been re-enabled following the fix. This will continued to be monitored going forward to ensure that appropriate member prices are being displayed. No further updates.
Posted: Thu, 24 Oct 2024 15:51:00 +0000

Sev3 - 5676718 - Member pricing discrepancy on shop.coop.co.uk

» View Event Details | Created Thu, 10 Oct 2024 13:56:00 +0000

Resolved Resolved
Posted: Fri, 11 Oct 2024 10:00:00 +0000

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