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Event History

December 2023

SEV2 5331496 - Picker app not working

» View Event Details | Created Sun, 24 Dec 2023 09:36:00 +0000

Resolved The issue with the timestamps for delivery slots has been resolved by Naveo. In total 102 orders had to be updated but a number of impacted stores have confirmed that they are able to use the picking app as normal now. We have checked to confirm that no further delivery slot information is being sent to Naveo in the next week, so do not expect this to cause any further issues over the remainder of the festive break. A PIR will be scheduled. No further updates.
Posted: Sun, 24 Dec 2023 17:37:00 +0000

Sev 3 5308973 - Member reward balance not showing on Android devices

» View Event Details | Created Mon, 04 Dec 2023 11:20:00 +0000

Resolved Following on from the issue yesterday affecting members being able to view their wallet balances, we can confirm that all impacted Android users will now be able to see their wallet balance. The incident will be now be resolved and a PIR will be carried out. No further updates.
Posted: Tue, 05 Dec 2023 09:27:00 +0000

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