Customer Products

Service Information

All Systems are Online

Return to Statuspage

Event History

March 2023

Sev 3 - inc 4965154 - Online shop not loading correctly for some users

» View Event Details | Created Tue, 28 Mar 2023 14:40:00 +0000

Resolved The issue regarding the Online Shop service being unable to load the page correctly causing degraded performance has now been resolved following a change roll back. We will continue to monitor - No further updates if service remains stable.
Posted: Tue, 28 Mar 2023 15:02:00 +0000

Awareness - Kronos Maintenance 25th March

» View Event Details | Created Sat, 25 Mar 2023 00:01:00 +0000

Resolved The UKG maintenance was successfully implemented on Saturday morning and no issues have been reported as a result.
Posted: Mon, 27 Mar 2023 15:03:00 +0000

Planned Outage (CR 570668) - eCommerce (shop.coop.co.uk) Denali Cutover

» View Event Details | Created Mon, 13 Mar 2023 14:20:00 +0000

Resolved The eCommerce (shop.coop.co.uk) service has remained stable over the past hour and has had several successful customer transactions, the service will now be placed into a warranty period. Thanks to all enabling teams for their support and hard work especially over the last 24 hours to get us to this point. No further updates to be posted.
Posted: Wed, 15 Mar 2023 09:59:00 +0000

Awareness - Migrate OneHR KRONOS interface from IIB to AIS

» View Event Details | Created Thu, 02 Mar 2023 09:00:00 +0000

Scheduled On Thursday 2nd March from 9am - Friday 10th March 6pm, there will be a change to migrate OneHR KRONOS interface from IIB to AIS. This is being managed by the Projects Retail Team. For more information please refer to the ISM change 570123.
Posted: Thu, 02 Mar 2023 09:00:00 +0000

Subscribe to Updates