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Event History

May 2022

Awareness - PPS Maintenance 25th May

» View Event Details | Created Wed, 25 May 2022 22:00:00 +0000

Resolved PPS have confirmed that this maintenance was completed successfully. The Offers service has been tested and monitored throughout the morning and is working as expected.
Posted: Thu, 26 May 2022 11:07:00 +0000

Sev 3 Incident 4473475 - Ecomm postcode search unavailable in Co-op App

» View Event Details | Created Tue, 10 May 2022 13:44:00 +0000

Resolved We have been able to successfully move billing to an active account. The postcode finder is now working as expected. A PIR will be scheduled. No further updates.
Posted: Wed, 11 May 2022 15:10:00 +0000

Awareness - CR 564593 - Naveo Release impacting Food Ecommerce

» View Event Details | Created Tue, 03 May 2022 15:50:00 +0000

Resolved Resolved
Posted: Wed, 04 May 2022 08:10:00 +0000

Sev 2 Incident 4460381 - Membership Wallet Unavailable

» View Event Details | Created Tue, 03 May 2022 07:55:00 +0000

Resolved We have continued to monitor services for the issue which was impacting membership wallet where customers were unable to view membership balances, and CBS colleagues were unable to view balances or replace cards. Third party support ACI have confirmed there are no ongoing issues and our own monitoring confirms this. No further updates.
Posted: Tue, 03 May 2022 10:55:00 +0000

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