» View Event Details | Created
Investigating
The Research system is currently unavailable due to an unexpected outage. The supplier has been notified and is actively working to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Posted:
» View Event Details | Created
Resolved
IT Services is pleased to confirm that the issue affecting UDo/Agent Portal has now been resolved.
You will be prompted to sign into UDo/Agent Portal next time you launch the web/mobile app to ensure that your access is up to date.
We apologise for any inconvenience caused.
If you continue to experience any issues, please get in touch via the IT Service Centre:
Chat with us or Raise a Request at itservicecentre.derby.ac.uk
Visit us in B201, Kedleston Road.
Posted:
» View Event Details | Created
In Progress
As part of our ongoing commitment to enhancing cybersecurity and ensuring the best protection for our devices and data, we are transitioning to a new anti-malware solution on staff and student devices.
On Wednesday 7th May, we will be deploying Microsoft Defender for Endpoint to all devices (both Windows and MacOS), replacing our previous solution. This industry-leading security solution offers improved threat detection, real-time protection, and streamlined management, all while being a more cost-effective approach for the University.
What This Means for You:
• Rollout Date: The upgrade will begin rolling out on Wednesday 7th May2025, to all devices.
• Minimal Impact: The installation will run in the background without disrupting your work.
• Device Restart Required: A restart will be required within six hours of the update completing. You will have the option to snooze the restart for periods to avoid immediate disruption.
Why This Change?
• Enhanced Protection: Advanced security features to better safeguard University systems.
• Cost Efficiency: A more sustainable and cost-effective security solution.
• Seamless Integration: Works more effectively within our existing Microsoft environment.
No action is needed from you - this upgrade will be applied automatically. A further deployment to student devices will be scheduled in the following weeks, without any action needed from students. Thank you for your cooperation as we continue to strengthen our cybersecurity measures.
Posted:
» View Event Details | Created
Resolved
PeopleSoft patching completed
Posted:
» View Event Details | Created
Scheduled
MyHub will be unavailable on Saturday 24 May between 12am and 12pm.
Posted:
» View Event Details | Created
Scheduled
MyHub will be unavailable between 8am and 9am on Saturday 10 May.
Posted:
» View Event Details | Created
Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.116.0 today 1 May 2025
Each monthly release contains new features or feature enhancements, as well as maintenance items.
No disruption to service is expected.
Posted: