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Sev 2 - inc 5172402 - User unable to Sign into Picker App/Postcode search on Ecomm down

» Published on Sun, 20 Aug 2023 16:18:00 +0000

  • Resolved

    Naveo have now reported that they have resolved this issue. Store are able to log into Picker App and postcode search is functional on the ecomm site. - Issue Resolved RCA to follow

    » Updated Sun, 20 Aug 2023 18:50:00 +0000
  • Investigating

    We have had reports of Colleagues being unable to login to picker app as well as Customers unable to search postcodes on the ecommerce website. This is being investigated by various teams and out third party Naveo have been engaged. Next update 8pm

    » Updated Sun, 20 Aug 2023 16:18:00 +0000

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