» Published on Sun, 12 Dec 2021 12:50:00 +0000

• Resolved

  Good news! Our 3rd party supplier have taken restorative action and are confident that the issue is now fixed. All members can now redeem their selected offers & coupons at the tills in store. We will work with our 3rd party & Retail IT to establish the root cause. No further updates.

  » Updated Sun, 12 Dec 2021 15:44:00 +0000

• Investigating

  We are aware that some members are not able to redeem their selected offers & coupons in store. The team are investigating the issue and a ticket has been raised with PPS (a 3rd party service provider) who are investigating as a priority. An update will be issued when the latest information is available.

  » Updated Sun, 12 Dec 2021 12:50:00 +0000