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SEV2 - 5974912 - Membership registration issues

» Published on Wed, 04 Jun 2025 12:41:00 +0000

  • Resolved

    The increase to the Card Allocation Service (CAS) database has been successfully completed, which has resolved the new membership registration issues. A PIR will now be scheduled by MIM. No further updates.

    » Updated Wed, 04 Jun 2025 13:44:00 +0000
  • Investigating

    We are aware of an issue impacting new membership registrations. A high number of registration errors are being observed. The increase in load is likely, but not confirmed to be due to the Co-op live Drake pre-sale. An increase to the Card Allocation Service (CAS) database is to be undertaken to handle the load. Next update 14:45 or sooner if the situation warrants.

    » Updated Wed, 04 Jun 2025 12:41:00 +0000

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