» Published on Wed, 17 Sep 2025 14:44:00 +0000

• Resolved

  The root cause for the incident was identified as a change deployed earlier today, which was impacting Membership services were affected, including Member sign-in, Offers, QComm (Member pricing for new sign-ins), and CBS Salesforce. The change was rolled back to restore service. Testing and monitoring confirm full recovery across all areas. No further updates.

  » Updated Wed, 17 Sep 2025 15:04:00 +0000

• Investigating

  There is currently an issue where users are unable to access any membership services via the app or website. A response handling error is being received when access is attempted. Technical Support teams and key stakeholders have been engaged and investigations are currently underway. Updates to follow. NEXT UPDATE: 16:30

  » Updated Wed, 17 Sep 2025 14:44:00 +0000