» Published on Thu, 05 Oct 2023 09:42:00 +0000

• Resolved

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  » Updated Fri, 20 Oct 2023 10:15:00 +0000

• Resolved

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  » Updated Fri, 20 Oct 2023 10:15:00 +0000

• Update

  Our engineering team have identified and deployed the fix to the Coop App for Android users. We have seen an improvement in the App performance although a few instances of the issues are still being reported. This is being investigated further. We will continue to monitor the incident and further updates will be provided once available.

  » Updated Wed, 11 Oct 2023 14:06:00 +0000

• Investigating

  We are aware that some customers who are using the Coop Application on android devices are experiencing access issues. The recommended workaround is to perform a device reboot which usually resolves the issue. A permanent solution is currently being investigated and worked on. Next update once fix has been deployed.

  » Updated Thu, 05 Oct 2023 09:42:00 +0000