» Published on Sat, 11 Jun 2022 16:00:00 +0000

• Resolved

  The Disaster Recovery test on the CRM (colleague system) successfully completed on Saturday. There was no impact to the Funeralcare website or data transfer to the down stream systems. The teams will monitor over the next few days to ensure service performance is optimal.

  » Updated Mon, 13 Jun 2022 08:53:00 +0000

• Scheduled

  On Saturday 11th June between 4pm and 10pm a planned Disaster Recovery test will be taking place on the CRM (colleague system). During this test the Funeralcare website should remain available, however the information from Plan purchases, Direct Cremation enquiries or Urgent enquiries may be delayed getting to the CRM system. All relevant checks to ensure services are fully operational will be carried out post change.

  » Updated Sat, 11 Jun 2022 16:00:00 +0000