» Published on Tue, 20 Sep 2022 08:49:00 +0000

• Resolved

  Our 3rd party supplier PPS, have confirmed to have scaled up their database to help manage the increased timeouts. We also temporarily paused the email notifications this morning, which was sent out at 12:00, later than usual. As a result service has been stable since 09:37 and members should be able to load and select their personalised offers. No further updates.

  » Updated Tue, 20 Sep 2022 11:47:00 +0000

• Investigating

  We are aware that some members maybe experiencing issues selecting their personalised offers, which started at 09:20 this morning. This has been escalated as a priority to our 3rd party supplier PPS to investigate the issue. Next update 1:00pm

  » Updated Tue, 20 Sep 2022 08:49:00 +0000