Customer Products

Service Information

All Systems are Online

Return to Statuspage

SEV3 - 5471162 - Member prices not displaying for certain products on shop.coop.co.uk

» Published on Wed, 24 Apr 2024 14:03:00 +0000

  • Resolved

    Resolved: The issue with member prices not being applied to certain products on shop.coop.co.uk website has been fixed. This was only affecting products which had less than 13 digits in the barcode. A fix has been deployed to resolve the issue and has been tested to ensure member prices are now displaying. No further updates.

    » Updated Wed, 24 Apr 2024 15:48:00 +0000
  • Investigating

    We are aware of an issue with member prices not being applied to certain products on shop.coop.co.uk. This is currently being investigated by various teams along with our 3rd party supplier PPS. Next update 16:30 or sooner.

    » Updated Wed, 24 Apr 2024 14:03:00 +0000

Subscribe to Updates