» Published on Wed, 22 Sep 2021 10:53:00 +0000

• Resolved

  The issue with expired deals on shop.coop.co.uk has been resolved following the re-ordering of some batch files. The batch files successfully completed this morning and the deals data is now up up to date. No further updates.

  » Updated Thu, 23 Sep 2021 08:51:00 +0000

• Update

  The cause and resolution activity of the expired deals being visible has been identified and will be underway following some final checks. The issue was with the ordering of some batch files which will be re-arranged before the next batch is due to run. Next update once confirmation of resolution received.

  » Updated Wed, 22 Sep 2021 14:58:00 +0000

• Update

  Investigations into resolution are ongoing. No timescales have been provided as of yet. Next comms 3pm, or on any significant update.

  » Updated Wed, 22 Sep 2021 12:01:00 +0000

• Investigating

  We have identified an issue where customers are able to see expired deals on the Food eCommerce site. If a customer selects a deal for more information they will receive a 404 error message. If the customer adds the expired deals product to their basket, they may get charged the normal price but this will be reflected at checkout One cause has been identified but requires further investigation. Next update 1pm

  » Updated Wed, 22 Sep 2021 10:53:00 +0000