» Published on Sat, 04 Jun 2022 10:19:00 +0000

• Resolved

  It has been confirmed that store colleagues are now able to access the picking app again. The maintenance page has been removed from shop.coop.co.uk and customers are able to place orders for delivery and collection as normal. No further updates

  » Updated Sat, 04 Jun 2022 11:32:00 +0000

• Investigating

  Due to an issue with the Salford Fortinet firewall, stores are unable to pick and prepare orders placed on shop.coop.co.uk. This issue is currently being investigated by Data Centre Services and the MIM team. To avoid customers placing orders that cannot be fulfilled, a maintenance page has been deployed to shop.coop.co.uk. Next update: 14:00 or sooner if one is available.

  » Updated Sat, 04 Jun 2022 10:19:00 +0000