» Published on Tue, 26 Sep 2023 21:56:00 +0000

• Resolved

  This incident was monitored overnight and performance has remained stable. We are not seeing any further issues with members ability to view or select offers. A PIR will be arranged. No further updates.

  » Updated Wed, 27 Sep 2023 09:06:00 +0000

• Update

  PPS have advised that service has been restored and we have observed improved response times and are no longer seeing errors. This incident will be monitored and will be resolved in the morning if there are no further issues. Next update 11am.

  » Updated Tue, 26 Sep 2023 22:36:00 +0000

• Investigating

  We are aware of an issue whereby members are seeing high response times and timeouts when attempting to view and select offers both in the app and online. This is being investigated as a priority by PPS, our third-party offers supplier. Next update at 1am or sooner if a meaningful update is available.

  » Updated Tue, 26 Sep 2023 21:56:00 +0000