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Event History

July 2024

[osc-fr1] A DB hosting node is misbehaving

» View Event Details | Created Friday, 26th July 2024 00:38 UTC

Resolved All databases have been restarted. If you still encounter issues, please contact our support
Posted: Friday, 26th July 2024 00:56 UTC

[osc-fr1] DB Node misbehaving

» View Event Details | Created Wednesday, 24th July 2024 10:23 UTC

Resolved All databases are up and running. If you're still experiencing difficulties, please contact us via the support.
Posted: Wednesday, 24th July 2024 10:48 UTC

[osc-fr1] Applications unavailable

» View Event Details | Created Wednesday, 24th July 2024 06:53 UTC

Post-Mortem A postmortem regarding this incident is available. If you have any questions, don’t hesitate to contact our support team. https://doc.scalingo.com/security/postmortems/spm-2024-003
Posted: Friday, 2nd August 2024 16:51 UTC

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Sunday, 21st July 2024 00:23 UTC

Resolved All databases are up and running. If you still have issues please contact us via the support.
Posted: Sunday, 21st July 2024 01:02 UTC

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Friday, 19th July 2024 00:26 UTC

Resolved All databases are up and running. If you still have issues please contact us via the support.
Posted: Friday, 19th July 2024 00:52 UTC

[osc-fr1] Deployments are not working as expected

» View Event Details | Created Thursday, 18th July 2024 13:00 UTC

Resolved The deployment pipeline is working normally and deployments are processed as expected. We consider the incident closed. If you are still facing issues, you can contact our support.
Posted: Thursday, 18th July 2024 13:20 UTC

[osc-fr1] Planned network maintenance on July 24th

» View Event Details | Created Wednesday, 24th July 2024 19:00 UTC

Resolved The maintenance is now over. Access to the application is back to normal. If you still experience issue please contact us via the support.
Posted: Wednesday, 24th July 2024 19:03 UTC

[osc-secnum-fr1] Incident impacting deployments /scale up

» View Event Details | Created Monday, 15th July 2024 09:20 UTC

Resolved The incident has been resolved on Outscale side. We have confirmed that their fix is indeed working and rolled back the temporary workarounds.
Posted: Monday, 15th July 2024 12:37 UTC

[osc-fr1] Application and database metrics access is down, impacting autoscaling functions

» View Event Details | Created Tuesday, 9th July 2024 13:19 UTC

Resolved Metrics and logs are processed correctly. The incident is now over.
Posted: Tuesday, 9th July 2024 13:42 UTC

[osc-fr1] App and and database logs are not available

» View Event Details | Created Monday, 8th July 2024 07:15 UTC

Resolved The situation is now back to normal. The incident is considered as close on our side. If you are still facing issues, you can contact our support
Posted: Monday, 8th July 2024 08:55 UTC

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Friday, 5th July 2024 15:12 UTC

Resolved All databases are up and running. If you still have issues please contact us via the support.
Posted: Friday, 5th July 2024 16:20 UTC

[osc-fr1] App and and database logs are not available

» View Event Details | Created Thursday, 4th July 2024 07:45 UTC

Resolved The situation is now back to normal. The incident is considered as close on our side. If you are still facing issues, you can contact our support
Posted: Thursday, 4th July 2024 09:04 UTC

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