University of Derby

Service Status

All Systems are Online

Return to Statuspage

Event History

June 2025

F5 Distributed Cloud

» View Event Details | Created Monday, 30th June 2025 08:36 UTC

Resolved The F5 Distributed Cloud support team has identified an issue with some of the distributed cloud endpoint configurations. Their team is actively working to resolve this incident. This means that the below services are affected/unavailable. PeopleSoft (Including: Academic Workspace and My Grades/Student Record tiles in UDO), Alteryx, Jobs@derby.ac.uk Users may see the following error: Error 421 - Misdirected Request F5 are providing updates on the issue through this link: https://www.f5cloudstatus.com/ 01/07/25 - Issue resolved.
Posted: Monday, 30th June 2025 08:36 UTC

Service Alert - WileyPLUS Service Interruption

» View Event Details | Created Thursday, 12th June 2025 21:09 UTC

Resolved Service Alert - WileyPLUS Service Interruption Incident resolved This incident has been resolved. Time posted Jun 12, 16:53 EDT
Posted: Thursday, 12th June 2025 21:46 UTC

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tuesday, 17th June 2025 19:00 UTC

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 17 June and 7am on Wednesday 18 June.
Posted: Tuesday, 17th June 2025 19:00 UTC

New Update for CDI CR01

» View Event Details | Created Tuesday, 3rd June 2025 13:40 UTC

Update Dear Customer, Please be advised that updating of new rights for the indexing process has been delayed due to a system issue. As a result, any changes made to rights prior to May 31 should be live. Any changes made since May 31 are still being processed and should be available within the next 24 hours. Our engineers are working to quickly fix the issue, and we'll provide you with an update as soon as we have more information. We will provide timely updates here and on the Ex libris Status Page. For questions, please submit a case through the support portal. We apologize for any inconvenience this may have caused.
Posted: Tuesday, 3rd June 2025 13:40 UTC

Alma EU03 Environment scheduled maintenance - Saturday, 2025-June-07 22:00 UTC

» View Event Details | Created Saturday, 7th June 2025 22:00 UTC

Scheduled At Ex Libris, we’re always working to enhance the functionality and security of our products. Please be advised that we will be performing the June release on your Production environment. Access to your environment may be temporarily unavailable during this time. Estimated Start time: Saturday, 2025-June-07 22:00 UTC Estimated End time: Saturday, 2025-June-07 23:00 UTC Click here to see the details on the Ex libris Status Page.
Posted: Saturday, 7th June 2025 22:00 UTC

MyHub System Maintenance

» View Event Details | Created Saturday, 21st June 2025 00:00 UTC

Scheduled MyHub will be unavailable on Saturday 21 June between 12am and 12pm.
Posted: Saturday, 21st June 2025 00:00 UTC

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tuesday, 3rd June 2025 19:00 UTC

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 3 June and 7am on Wednesday 4 June.
Posted: Tuesday, 3rd June 2025 19:00 UTC

MyHub System Maintenance

» View Event Details | Created Wednesday, 4th June 2025 06:30 UTC

Scheduled MyHub will be unavailable between 6:30am and 12pm on Wednesday 4 June.
Posted: Wednesday, 4th June 2025 06:30 UTC

Blackboard Course Resources Monthly Release: v3900.118.0

» View Event Details | Created Thursday, 5th June 2025 00:00 UTC

Scheduled As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.118.0 today 5 June 2025 Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: Thursday, 5th June 2025 00:00 UTC

Subscribe to Updates