» Published on Sat, 02 Aug 2025 17:55:00 +0000

• Post-Mortem

  The postmortem has been published: https://doc.scalingo.com/security/postmortems/spm-2025-003 Don't hesitate to reach the support if you have any additional questions.

  » Updated Fri, 08 Aug 2025 15:59:00 +0000

• Update

  A DDoS attack was the cause of this incident. Our investigations are ongoing, and a postmortem report will be released in the coming days.

  » Updated Mon, 04 Aug 2025 12:36:00 +0000

• Resolved

  Access to the osc-fr1 region is stable since half an hour. We are considering the incident as over. Fell free to reach out our support if you are still experiencing issues.

  » Updated Sat, 02 Aug 2025 18:42:00 +0000

• Update

  Applications and databases hosted on the osc-fr1 are accessible, as well as the API and the dashboard. Our team is still working on the issue

  » Updated Sat, 02 Aug 2025 18:21:00 +0000

• Update

  Access to the osc-fr1 region has improved. Our team is still working on the issue

  » Updated Sat, 02 Aug 2025 18:03:00 +0000

• Update

  Access to applications and databases on the osc-secnum-fr1 looks fine. We are still investigating the issue affecting application and databases on osc-fr1.

  » Updated Sat, 02 Aug 2025 18:02:00 +0000

• Investigating

  Access to the osc-fr1 and osc-secnum-fr1 are degraded, our team is investigating the issue.

  » Updated Sat, 02 Aug 2025 17:55:00 +0000