» Published on Thu, 23 Jan 2020 01:40:00 +0000

• Resolved

  We have applied mitigations and have resolved the Cloud Access Manager outage. We are continuing to monitor to ensure there are no side effects or further service degradation.

  » Updated Thu, 23 Jan 2020 04:17:00 +0000

• Update

  The service is still experiencing intermittent availability. We are continuing to investigate and will provide another update within 60 minutes.

  » Updated Thu, 23 Jan 2020 03:37:00 +0000

• Update

  We have applied a temporary mitigation but the service is still experiencing intermittent availability. We are continuing to investigate and will provide another update in 60 minutes.

  » Updated Thu, 23 Jan 2020 02:46:00 +0000

• Investigating

  Teradici is temporarily experiencing an outage that is impacting Cloud Access Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. In addition, administrators are unable to create new deployments nor administer them. Teradici is actively investigating and will report back in 60 minutes.

  » Updated Thu, 23 Jan 2020 01:40:00 +0000