» Published on Thu, 07 Nov 2019 05:00:00 +0000

• Resolved

  Maintenance is complete. All systems are operational. Thank you for your patience.

  » Updated Thu, 07 Nov 2019 20:35:00 +0000

• Scheduled

  We want to make you aware that this Thursday (11/07) at 10am PDT (05:00 UTC) there will be a scheduled maintenance window for CAM Service approx 1 hour. We will be using this time to add new network capability to our infrastructure.

  We expect no observable downtime during the window. DNS entries will need to propagate on your local network and the wider internet for the change to take affect and this can take up to 60 minutes depending on your organization's DNS Caching Policy.

  While our domain names will not change, the IPs you use to connect to cam.teradici.com will. Please provide the following list of IPs to your IT team if you employ whitelisting within your organization:

  173.245.48.0/20 103.21.244.0/22 103.22.200.0/22 103.31.4.0/22 141.101.64.0/18 108.162.192.0/18 190.93.240.0/20 188.114.96.0/20 197.234.240.0/22 198.41.128.0/17 162.158.0.0/15 104.16.0.0/12 172.64.0.0/13 131.0.72.0/22

  Critically, during this maintenance window, we'll monitor all services to ensure they are not disrupted and will rollback immediately if any problems are detected.

  » Updated Wed, 30 Oct 2019 20:08:00 +0000