» Published on Wed, 06 Nov 2019 21:37:00 +0000

• Resolved

  The outage impacting the Teradici support site (help.teradici.com) has been resolved.

  » Updated Wed, 06 Nov 2019 22:54:00 +0000

• Investigating

  Teradici is investigating an outage impacting the Teradici support site (help.teradici.com). Some customers may be unable to access the Teradici support site, and others may experience intermittent login timeout errors and performance degradations. Until this issue is resolved you can create support cases by emailing GlobalSupport@teradici.com with a detailed description of your case and contact information. We will open a support ticket on your behalf and launch a standard support investigation. We will provide updates as we work through the issue.

  » Updated Wed, 06 Nov 2019 21:37:00 +0000